IBROXASSET (ibroxasset.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 39 Davis Street, St Lucia South ,Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ibroxasset.com.
I have been trying to close my account with IBROXASSET (ibroxasset.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Segregated accounts|Competitive fees
Cons: Desktop app not available on Linux|Limited demo account features
IBROXASSET (ibroxasset.com) locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Easy withdrawals|Real-time alerts|Excellent charting|Good analytical tools
Cons: No live chat on mobile
IBROXASSET (ibroxasset.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Detailed reporting|Competitive fees
Cons: No phone support on weekends
IBROXASSET (ibroxasset.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Real-time alerts|Clean UI|API access
Cons: Live chat only during business hours|None so far
The onboarding at IBROXASSET (ibroxasset.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy withdrawals|Fast support response
Cons: None so far
The hidden fees at IBROXASSET (ibroxasset.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Market news feed|Easy to use platform
Cons: Currency conversion fee exists