Cryptocurrency Exchanges

htray.com/

1.2 (9 reviews)
🇳🇿 New Zealand
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1.2
9 reviews
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About htray.com/

htray.com/ has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Limited to their own products

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Richard T.
4 weeks ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. htray.com/ said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Competitive fees|Smooth onboarding|Good mobile app

Cons: Minimum deposit could be lower

My biggest financial mistake

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Lauren N.
1 months ago

The reporting at htray.com/ is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Multiple order types|Multi-device support|Easy withdrawals

Cons: Wish they had more educational resources

Absolutely dreadful

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Tyler V.
2 months ago

Opened my account with htray.com/ based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Segregated accounts|Clear documentation|Comprehensive tools

Cons: No crypto staking|Desktop app not available on Linux

Warning to all investors

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Alex R.
4 months ago

I want to warn everyone about htray.com/. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Support ghosted me

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Ethan B.
6 months ago

The spread at htray.com/ is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them while looking for alternatives to my previous provider and initially thought the platform was good - until I started trading seriously.

Pros: Stable platform|Dedicated account manager|Segregated accounts|Regular platform improvements

Cons: No crypto staking|Desktop app not available on Linux

Commission higher than stated

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Teresa G.
6 months ago

After using htray.com/ for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Responsive team|API access|Transparent fees|Real-time alerts

Cons: None so far

Joint account not supported

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Thomas C.
6 months ago

htray.com/ locked my account without warning and demanded documents I had already submitted. for close to eighteen months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Copy trading available|Competitive fees|Risk management tools|Regular updates

Cons: Charting tools need more indicators|No live chat on mobile

Something doesn't add up here

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Catherine G.
8 months ago

Several red flags with htray.com/: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Unauthorized firm|Found in IOSCO warnings database

Stay away from htray.com/

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Aria S.
10 months ago

I closed a profitable position at htray.com/ and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Low minimum deposit|Full transparency|Personal attention|Risk management tools

Cons: Research section could be deeper