HQ Broker has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 0483 112 126
Addresses: 7 F Low Block Grand Millennium Plaza 181 Queens Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.hqbroker.com.
The mobile app from HQ Broker is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-device support|Real-time alerts
Cons: Limited cryptocurrency options|Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to HQ Broker. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Competitive fees|Dividend tracking
Cons: Research section could be deeper|Limited cryptocurrency options
HQ Broker advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Market news feed|Dedicated account manager|No hidden fees|Regular updates
Cons: Live chat only during business hours
I closed a profitable position at HQ Broker and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Tax reports included|No hidden fees
Cons: Nothing significant|Limited social trading features
I trusted HQ Broker with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Wide product range|Multiple order types|No hidden fees|Clean UI
Cons: Spreads widen during volatile periods|Limited demo account features
The hidden fees at HQ Broker are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Instant funding|Detailed reporting
Cons: Help articles are sometimes vague|Onboarding videos are outdated
The only good thing about HQ Broker is that they remind you why regulation matters. I found them after a family member had a good experience. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Instant funding|Fast execution
Cons: Cannot customize dashboard fully
After since last summer with HQ Broker I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Educational resources|Two-factor authentication|Low minimum deposit
Cons: Charting tools need more indicators
HQ Broker has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Multiple order types|Personal attention|Fast deposits|Responsive team
Cons: Alert system is basic
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. HQ Broker said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: High security standards|Good mobile app
Cons: Minimum deposit could be lower|Minor UI glitches occasionally