Cryptocurrency Exchanges

Horizon Ridge Credit Union

1.7 (13 reviews)
🇳🇿 New Zealand
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1.7
13 reviews
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About Horizon Ridge Credit Union

Horizon Ridge Credit Union has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Must sell everything to leave

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Anna A.
6 days ago

Horizon Ridge Credit Union locked my account without warning and demanded documents I had already submitted. for about three months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Professional team|Economic calendar|Good mobile app|Portfolio tracking tools

Cons: Could offer more webinars|Desktop app not available on Linux

Terrible customer service

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Zoe A.
4 weeks ago

My withdrawal from Horizon Ridge Credit Union was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.

Pros: Professional team|Clear documentation

Cons: None so far

They upsell insurance you do not need

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Andrea T.
1 months ago

The mobile app from Horizon Ridge Credit Union is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Detailed reporting|Customizable dashboard|Segregated accounts|Helpful community forum

Cons: Email notifications too frequent

Cannot withdraw funds - classic scam

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Steven V.
1 months ago

I want to warn everyone about Horizon Ridge Credit Union. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Worst decision I made this year

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Daniel Z.
3 months ago

I lost a significant amount because Horizon Ridge Credit Union did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Good mobile app|Portfolio tracking tools

Cons: Limited social trading features|No dark mode on mobile

Something doesn't add up here

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Susan O.
3 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Horizon Ridge Credit Union has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Unauthorized firm|Found in IOSCO warnings database

Not fit for purpose

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Shannon F.
4 months ago

After using Horizon Ridge Credit Union for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: High security standards|Fast execution|Intuitive for beginners

Cons: Minor UI glitches occasionally|Nothing significant

False promises and poor execution

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Melody D.
5 months ago

I requested my data from Horizon Ridge Credit Union under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Demo account available|Two-factor authentication

Cons: Spreads widen during volatile periods|Mobile app could be improved

Indicators are limited and buggy

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Luke O.
7 months ago

The spread at Horizon Ridge Credit Union is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.

Pros: Multi-device support|Demo account available|Copy trading available|Real-time alerts

Cons: Minor UI glitches occasionally

Calls at odd hours to upsell

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Victoria S.
9 months ago

After for nearly two years with Horizon Ridge Credit Union I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Easy to use platform|No hidden fees|Dedicated account manager|Risk management tools

Cons: Spreads widen during volatile periods|No crypto staking