Cryptocurrency Exchanges

Horizon Ridge Credit Union

1.7 (13 reviews)
🇳🇿 New Zealand
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1.7
13 reviews
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About Horizon Ridge Credit Union

Horizon Ridge Credit Union has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Must sell everything to leave

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Anna A.
3 months ago

Horizon Ridge Credit Union locked my account without warning and demanded documents I had already submitted. for about three months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Professional team|Economic calendar|Good mobile app|Portfolio tracking tools

Cons: Could offer more webinars|Desktop app not available on Linux

Terrible customer service

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Zoe A.
4 months ago

My withdrawal from Horizon Ridge Credit Union was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.

Pros: Professional team|Clear documentation

Cons: None so far

They upsell insurance you do not need

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Andrea T.
4 months ago

The mobile app from Horizon Ridge Credit Union is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Detailed reporting|Customizable dashboard|Segregated accounts|Helpful community forum

Cons: Email notifications too frequent

Cannot withdraw funds - classic scam

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Steven V.
4 months ago

I want to warn everyone about Horizon Ridge Credit Union. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Worst decision I made this year

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Daniel Z.
6 months ago

I lost a significant amount because Horizon Ridge Credit Union did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Good mobile app|Portfolio tracking tools

Cons: Limited social trading features|No dark mode on mobile

Something doesn't add up here

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Susan O.
6 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Horizon Ridge Credit Union has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Unauthorized firm|Found in IOSCO warnings database

Not fit for purpose

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Shannon F.
7 months ago

After using Horizon Ridge Credit Union for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: High security standards|Fast execution|Intuitive for beginners

Cons: Minor UI glitches occasionally|Nothing significant

False promises and poor execution

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Melody D.
8 months ago

I requested my data from Horizon Ridge Credit Union under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Demo account available|Two-factor authentication

Cons: Spreads widen during volatile periods|Mobile app could be improved

Indicators are limited and buggy

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Luke O.
10 months ago

The spread at Horizon Ridge Credit Union is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.

Pros: Multi-device support|Demo account available|Copy trading available|Real-time alerts

Cons: Minor UI glitches occasionally

Calls at odd hours to upsell

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Victoria S.
1 years ago

After for nearly two years with Horizon Ridge Credit Union I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Easy to use platform|No hidden fees|Dedicated account manager|Risk management tools

Cons: Spreads widen during volatile periods|No crypto staking