HongKong Tooptions Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Also known as Tooptions Director: Jiang Cheng
Phones: (852) 3069 6982
Addresses: Unit 17 9F Tower A New Mandarin Plaza No 14 Science Museum Road Tsim Sha Tsuim Kowlonn Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tooptions.com.
The mobile app from HongKong Tooptions Ltd is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: No hidden fees|Segregated accounts|Market news feed|Excellent charting
Cons: No live chat on mobile
After using HongKong Tooptions Ltd for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Automated trading options|Low minimum deposit|Real-time alerts|Clean UI
Cons: Spreads widen during volatile periods|No crypto staking
The only good thing about HongKong Tooptions Ltd is that they remind you why regulation matters. I found them after seeing their ad online. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Reliable uptime|Regular updates|Dividend tracking
Cons: Search feature is basic
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. HongKong Tooptions Ltd recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Excellent charting|Social trading features
Cons: Limited social trading features|No crypto staking
The platform at HongKong Tooptions Ltd is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Segregated accounts|Multi-currency support
Cons: Wish they had more educational resources
HongKong Tooptions Ltd has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Comprehensive tools|Low minimum deposit|Good mobile app|Full transparency
Cons: Inactivity fee applies after 12 months|No crypto staking
I requested my data from HongKong Tooptions Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Real-time alerts|Automated trading options|Wide product range|Stable platform
Cons: Inactivity fee applies after 12 months|Live chat only during business hours
My withdrawal request from HongKong Tooptions Ltd has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Full transparency|Economic calendar|Helpful community forum|Fast execution
Cons: No phone support on weekends
I had high hopes for HongKong Tooptions Ltd through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Great customer service|Social trading features|Wide product range
Cons: No crypto staking|Website design could be more modern