HK Equity has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: + 852 5808 3143, fax + 852 5808 5421
Addresses: 8 Wyndham Street Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.khequity.com.
HK Equity locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Wide product range|Dividend tracking|Automated trading options|Social trading features
Cons: Account statements could be more detailed|Help articles are sometimes vague
HK Equity has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Comprehensive tools|Great customer service
Cons: None so far
I requested my data from HK Equity under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Easy to use platform|Great customer service
Cons: No fractional shares
The hidden fees at HK Equity are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Responsive team|Multiple order types|API access|Tax reports included
Cons: Spreads widen during volatile periods
I referred a friend to HK Equity after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Customizable dashboard|Excellent charting|Intuitive for beginners|Segregated accounts
Cons: Wish they had more educational resources
After spending for about five months trying to make HK Equity work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Smooth onboarding|Transparent fees|Excellent charting|Helpful community forum
Cons: None so far|Some tools only available on higher tiers
After using HK Equity since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Segregated accounts|Real-time alerts|Regular platform improvements
Cons: No crypto staking|Onboarding videos are outdated
Do not be fooled by the professional-looking website. Behind the scenes, HK Equity is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Dividend tracking|Detailed reporting|Clean UI
Cons: Research section could be deeper
KYC with HK Equity is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-currency support|Tax reports included
Cons: Nothing significant|Website design could be more modern
I am in a dispute with HK Equity over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multiple order types|Wide product range
Cons: Some tools only available on higher tiers|Mobile app could be improved