Insurance Companies

Hiscox

4.0 (5 reviews)
🇬🇧 United Kingdom, London
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About Hiscox

Insurance provider

Customer Reviews

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Terrible claims experience

S
Sara G.
3 months ago

Paid premiums to Hiscox for years without any issues. When I finally needed to make a legitimate claim, they found every possible reason to reduce the payout. The process took three months, involved multiple assessors, and the final settlement was far less than the replacement value. Very disappointing.

Pros: Premiums are collected efficiently

Cons: Adversarial claims process, undervalued settlements

Outstanding life insurance service

D
Dylan D.
4 months ago

Setting up life insurance with Hiscox was easier than I expected. The underwriting process was transparent, the medical screening was simple, and the policy was issued quickly. The price was very competitive for my age and health profile. Gives my family peace of mind.

Pros: Easy setup, transparent underwriting, competitive pricing

Cons: Limited online self-service options

Reliable and fair

L
Logan E.
4 months ago

Insured with Hiscox for five years across motor and home policies. Premiums have been reasonable, and the one claim I made was handled professionally. The online quote system is straightforward and the documentation is clear. Auto-renewal means I never worry about gaps in coverage.

Pros: Fair pricing, professional claims handling, clear docs

Cons: Auto-renewal price can creep up if you don't check

Good coverage at reasonable price

E
Evelyn N.
9 months ago

I compared dozens of quotes and Hiscox offered the best balance of coverage and price. The policy wording is clear about what's included and excluded, which I appreciate. Haven't had to claim yet but the reviews from others who have give me confidence. Easy to recommend.

Pros: Competitive pricing, clear policy wording, good coverage

Cons: Haven't tested claims process yet

Excellent claims experience

K
Keith K.
10 months ago

I never thought I'd be enthusiastic about an insurance company but Hiscox exceeded all expectations. When I needed to make a claim after a burglary, the process was smooth, the assessor was fair, and the payout was processed within 10 days. Communication throughout was excellent. That's exactly what you pay insurance for.

Pros: Fast claims processing, fair assessment, great communication

Cons: Premium is slightly above average