HIS Commodities has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 852 3019 9408, 852 3693 1479, fax 852 3014 3776
Addresses: Hong Leong Industrial Complex 4 Wang Kwong Road Kowloon Bay Kowloon Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.hiscommodities.com.
Where do I even begin with HIS Commodities? since the beginning of the year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Fast execution|Fast support response
Cons: Could offer more webinars
Opened my account with HIS Commodities through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Full transparency|Portfolio tracking tools
Cons: Email notifications too frequent
After spending for over a year trying to make HIS Commodities work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multi-currency support|No hidden fees
Cons: Live chat only during business hours|No crypto staking
The reporting at HIS Commodities is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Detailed reporting|Multiple order types
Cons: Nothing significant|Account statements could be more detailed
I wanted to transfer my portfolio from another broker to HIS Commodities. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Competitive fees|Regular platform improvements|Risk management tools
Cons: Withdrawal takes 1-2 business days
I had high hopes for HIS Commodities after a trusted YouTuber reviewed them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Wide product range|Customizable dashboard
Cons: Would like more payment methods
The onboarding at HIS Commodities was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Clear documentation|Portfolio tracking tools|Dividend tracking
Cons: Cannot customize dashboard fully
I opened an account with HIS Commodities for a couple of months now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Real-time alerts|Wide product range
Cons: Cannot customize dashboard fully
I experienced a security concern with my HIS Commodities account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Real-time alerts|Excellent charting|Easy to use platform|Good mobile app
Cons: Cannot customize dashboard fully
What really bothers me about HIS Commodities is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a financial advisor and I fell for the polished exterior. Never again.
Pros: API access|No hidden fees|Tax reports included
Cons: Inactivity fee applies after 12 months