Highstreet (highstreetace.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: highstreetace.com.
My card was charged twice by Highstreet (highstreetace.com) on the same day. I had to dispute it with my bank. Highstreet (highstreetace.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Clean UI|Multi-device support
Cons: None so far
I referred a friend to Highstreet (highstreetace.com) through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Tax reports included|Risk management tools|Comprehensive tools
Cons: No live chat on mobile|Limited social trading features
Highstreet (highstreetace.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Intuitive for beginners|Multiple order types
Cons: No integrated tax optimization|Onboarding videos are outdated
The mobile app from Highstreet (highstreetace.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Low minimum deposit|Market news feed
Cons: Research section could be deeper|Could offer more webinars
I am in a dispute with Highstreet (highstreetace.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Regular platform improvements|Low minimum deposit|Fast deposits
Cons: Limited ETF selection|Account statements could be more detailed
Highstreet (highstreetace.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Good analytical tools|Fast support response
Cons: Limited demo account features