Highmont Group has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". Highmont Group is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known city: London, United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: highmont-group.com.
The reporting at Highmont Group is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Good analytical tools|Detailed reporting|Dedicated account manager
Cons: Inactivity fee applies after 12 months|Account statements could be more detailed
I joined Highmont Group while looking for alternatives to my previous provider and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Educational resources|Two-factor authentication|Real-time alerts
Cons: No dark mode on mobile
I am in a dispute with Highmont Group over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Smooth onboarding|Instant funding|Multiple order types|Easy to use platform
Cons: Email notifications too frequent|Wish they had more educational resources
I found Highmont Group after doing extensive research and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Easy to use platform|Automated trading options|Responsive team
Cons: Limited cryptocurrency options|Limited demo account features
I have been trying to close my account with Highmont Group for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good mobile app|Reliable uptime|Customizable dashboard|Easy to use platform
Cons: Minimum deposit could be lower
The onboarding at Highmont Group was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Low minimum deposit|Excellent charting
Cons: Limited ETF selection|Alert system is basic
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Highmont Group said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Instant funding|Customizable dashboard|Tax reports included|Detailed reporting
Cons: No integrated tax optimization|Live chat only during business hours
Highmont Group had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Low minimum deposit|Personal attention|Clear documentation
Cons: Limited cryptocurrency options
Where do I even begin with Highmont Group? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Regular updates|Reliable uptime
Cons: Wait times can be long during peak hours
After for the past year and a half with Highmont Group, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-currency support|Fast execution
Cons: Currency conversion fee exists