HF Markets has been flagged by British Columbia Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
HF Markets locked my account without warning and demanded documents I had already submitted. since I opened my account last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Two-factor authentication|Real-time alerts|Multi-device support|Portfolio tracking tools
Cons: Could offer more webinars
I invested $1,000 with HF Markets after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to British Columbia Securities Commission.
Pros: Professional looking website
Cons: Blocked my account|No legitimate license|Fake returns
I closed a profitable position at HF Markets and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Multiple order types
Cons: Mobile app could be improved|Limited ETF selection
I signed up with HF Markets after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Professional team|Segregated accounts
Cons: None so far|No dark mode on mobile
I have been trying to close my account with HF Markets for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Two-factor authentication|Transparent fees|Portfolio tracking tools
Cons: Withdrawal takes 1-2 business days
The onboarding at HF Markets was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Two-factor authentication|Wide product range|Portfolio tracking tools
Cons: Live chat only during business hours
Do not believe the bonus offer from HF Markets. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a friend recommended them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast support response|Fast execution
Cons: Limited ETF selection|No phone support on weekends
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. HF Markets recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Great customer service|Helpful community forum
Cons: Limited social trading features|Nothing significant
Several red flags with HF Markets: (1) They promise unrealistically high returns, (2) They're not registered with British Columbia Securities Commission, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly