Helvetic Digital Finance AG (auratus.gold) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: auratus.gold.
After since mid-2025 with Helvetic Digital Finance AG (auratus.gold) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Full transparency|Stable platform|Transparent fees|Fast deposits
Cons: Limited ETF selection|Limited demo account features
KYC with Helvetic Digital Finance AG (auratus.gold) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Tax reports included|Customizable dashboard|Economic calendar|Great customer service
Cons: No live chat on mobile
I gave Helvetic Digital Finance AG (auratus.gold) a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Great customer service|Regular updates|Good analytical tools|Customizable dashboard
Cons: Charting tools need more indicators
I experienced a security concern with my Helvetic Digital Finance AG (auratus.gold) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Detailed reporting|Two-factor authentication|Reliable uptime
Cons: Help articles are sometimes vague
The so-called education at Helvetic Digital Finance AG (auratus.gold) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Demo account available|Two-factor authentication|Professional team|Full transparency
Cons: Research section could be deeper|Help articles are sometimes vague
The only good thing about Helvetic Digital Finance AG (auratus.gold) is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: High security standards|Great customer service
Cons: No integrated tax optimization
Do not use Helvetic Digital Finance AG (auratus.gold) for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: High security standards|Multiple order types|Regular updates
Cons: No phone support on weekends|No crypto staking
I referred a friend to Helvetic Digital Finance AG (auratus.gold) through word of mouth in my investment club. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clean UI|Customizable dashboard|Detailed reporting|Low minimum deposit
Cons: Would like more payment methods
I signed up with Helvetic Digital Finance AG (auratus.gold) through a podcast recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Helpful community forum|Dedicated account manager
Cons: Account statements could be more detailed|Limited social trading features
I had a dispute with Helvetic Digital Finance AG (auratus.gold) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Low minimum deposit
Cons: Currency conversion fee exists|Website design could be more modern