Helius has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". Helius is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: heliustrx.com.
The hidden fees at Helius are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Transparent fees|Wide product range|Excellent charting
Cons: Onboarding videos are outdated|Account statements could be more detailed
After seeing ads for Helius online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Autorité des marchés financiers. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Not registered with regulators|Unrealistic promises
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Helius is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Initially responsive customer service
Cons: Lost entire investment|Reported to authorities|Unresponsive
I joined Helius from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Fast support response|Good analytical tools|Automated trading options
Cons: Desktop app not available on Linux
The so-called education at Helius is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Risk management tools|Easy to use platform|Educational resources|Clean UI
Cons: No crypto staking
I gave Helius a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Dividend tracking|Copy trading available|Responsive team|Detailed reporting
Cons: Wait times can be long during peak hours|Research section could be deeper
Helius has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: API access|Multi-currency support
Cons: Slow to add new assets
For anyone considering Helius, please be aware that this company has been flagged by Autorité des marchés financiers. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Helius said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Good analytical tools|Helpful community forum|Social trading features
Cons: Cannot customize dashboard fully
The platform itself is okay, but the customer service at Helius is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multiple order types|Customizable dashboard|Two-factor authentication|Intuitive for beginners
Cons: Could offer more webinars