Headway has been flagged by Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". Carrying on unlicensed capital market activities of dealing in securities This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had high hopes for Headway after doing extensive research, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: No hidden fees|Personal attention
Cons: No live chat on mobile
I looked into Headway and found they appear in the regulatory warnings database. Securities Commission has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.
Cons: Appears in regulatory warnings database|Uncertain regulatory status
If you are reading this considering Headway - run. I wish I had read more negative reviews after a trusted YouTuber reviewed them. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Smooth onboarding|Detailed reporting|Good mobile app
Cons: Withdrawal takes 1-2 business days|Cannot customize dashboard fully
My withdrawal request from Headway has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Automated trading options|Quick verification|Personal attention|Intuitive for beginners
Cons: Inactivity fee applies after 12 months
After since early this year with Headway I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Helpful community forum|Responsive team|Social trading features|Demo account available
Cons: None so far|Website design could be more modern
I referred a friend to Headway after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Dividend tracking|Fast support response|Copy trading available|Regular platform improvements
Cons: Desktop app not available on Linux
I requested my data from Headway under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Two-factor authentication|Risk management tools|Great customer service
Cons: None so far
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Headway recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast deposits|Smooth onboarding|Risk management tools
Cons: Limited ETF selection
Headway had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Excellent charting|Risk management tools|Regular updates
Cons: Minor UI glitches occasionally
I want to warn everyone about Headway. They have been flagged by Securities Commission as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Blocked my account|No legitimate license|Fake returns