HCTX has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
If you are reading this considering HCTX - run. I wish I had read more negative reviews after attending a webinar they hosted. I thought the positive ones were real. Maybe some are. My experience over since the beginning of the year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Market news feed|Clean UI
Cons: Help articles are sometimes vague|Charting tools need more indicators
Tried to withdraw my funds from HCTX and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Blocked my account|No legitimate license|Fake returns
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. HCTX recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Instant funding|Demo account available|Low minimum deposit
Cons: No live chat on mobile|None so far
I have been trying to close my account with HCTX for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Fast deposits|Stable platform
Cons: Limited ETF selection|Nothing significant
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that HCTX has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Flagged by Comisión para el Mercado Financiero (Financial...|Cannot verify credentials
The platform at HCTX is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Portfolio tracking tools|Clear documentation|Fast execution
Cons: Nothing significant
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. HCTX said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Detailed reporting|Full transparency
Cons: Onboarding videos are outdated|Account statements could be more detailed
The spread at HCTX is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a financial advisor and initially thought the platform was good - until I started trading seriously.
Pros: Easy to use platform|Competitive fees
Cons: No integrated tax optimization