HB Group SA has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: Worldwide: Ph 1-866-921-7537, Australia: Ph 1-800-776-480, Fax 0-29-475-5150, New Zealand: Ph 0-800-995-039, Fax 0-9-353-1326
Addresses: Millennium Plaza Building 2nd Floor Suite D 203 Ahmad Waked Avenue Colon Republic of Panama This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.hbgroupintl.com.
I signed up with HB Group SA after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Smooth onboarding|Full transparency
Cons: No phone support on weekends|No fractional shares
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. HB Group SA said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Easy withdrawals|No hidden fees|Easy to use platform|Dividend tracking
Cons: No phone support on weekends
The mobile app from HB Group SA is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Intuitive for beginners|Regular platform improvements|Two-factor authentication|Good mobile app
Cons: Nothing significant
The spread at HB Group SA is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Segregated accounts|Good mobile app|Fast support response|Multiple order types
Cons: No phone support on weekends|No crypto staking
The onboarding at HB Group SA was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Stable platform|Clear documentation|Responsive team
Cons: Limited ETF selection
After since early this year with HB Group SA I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Social trading features|Full transparency|Clear documentation|Competitive fees
Cons: No crypto staking|Search feature is basic