Cryptocurrency Exchanges

Haxdex

1.5 (13 reviews)
🇳🇿 New Zealand
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1.5
13 reviews
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About Haxdex

Haxdex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Overnight fees excessive

L
Liam P.
2 weeks ago

Do not believe the bonus offer from Haxdex. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after attending a webinar they hosted and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Great customer service|Easy withdrawals|Full transparency

Cons: Mobile app could be improved

Commission higher than stated

M
Marcus E.
3 months ago

I closed a profitable position at Haxdex and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Instant funding|Clear documentation|Segregated accounts

Cons: Limited social trading features

Promised returns that never came

E
Ella A.
3 months ago

I have been trying to close my account with Haxdex for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Stable platform|Multi-currency support|Smooth onboarding

Cons: None so far|Inactivity fee applies after 12 months

Beyond repair at this point

T
Teresa G.
4 months ago

I wanted to transfer my portfolio from another broker to Haxdex. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Economic calendar|Great customer service|Fast support response|Fast deposits

Cons: No fractional shares|Account statements could be more detailed

Total fraud - reported to authorities

S
Sophia A.
4 months ago

I invested $5,000 with Haxdex after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Withdrawal rejected 3 times

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Lindsey B.
4 months ago

I lost a significant amount because Haxdex did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Dedicated account manager|Quick verification|Easy to use platform

Cons: Limited social trading features|No fractional shares

Scam vibes from the start

D
Dean C.
6 months ago

Haxdex advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Responsive team|Professional team|Real-time alerts

Cons: Inactivity fee applies after 12 months|No live chat on mobile

Rollover requirements are insane

C
Caleb L.
6 months ago

I requested my data from Haxdex under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: API access|Market news feed|Smooth onboarding|Competitive fees

Cons: Minor UI glitches occasionally|Account statements could be more detailed

Support ghosted me

N
Nathan X.
8 months ago

I signed up with Haxdex after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Economic calendar|API access|Customizable dashboard|Educational resources

Cons: No phone support on weekends

I want my money back

B
Brian D.
8 months ago

I trusted Haxdex with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Wide product range|Multi-currency support|Educational resources

Cons: No live chat on mobile|Cannot customize dashboard fully