Hash X Capital (hashxcapital.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +442039962451 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: hashxcapital.com.
The onboarding at Hash X Capital (hashxcapital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Reliable uptime|Good analytical tools|Multi-device support|Market news feed
Cons: Nothing significant
KYC with Hash X Capital (hashxcapital.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Good analytical tools|Tax reports included
Cons: Live chat only during business hours
I experienced a security concern with my Hash X Capital (hashxcapital.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Full transparency|Clear documentation|Regular updates
Cons: Limited social trading features
I requested my data from Hash X Capital (hashxcapital.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Portfolio tracking tools|Automated trading options|Regular updates|Customizable dashboard
Cons: No integrated tax optimization|Account statements could be more detailed
The only good thing about Hash X Capital (hashxcapital.com) is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: High security standards|Clean UI
Cons: Slow to add new assets
After for nearly two years with Hash X Capital (hashxcapital.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Great customer service|Good mobile app|Excellent charting|Dividend tracking
Cons: No integrated tax optimization
Opened my account with Hash X Capital (hashxcapital.com) through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Wide product range|Easy withdrawals|Stable platform|Two-factor authentication
Cons: Minor UI glitches occasionally|Wait times can be long during peak hours
I referred a friend to Hash X Capital (hashxcapital.com) after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good mobile app|Great customer service
Cons: Nothing significant|Inactivity fee applies after 12 months
I closed a profitable position at Hash X Capital (hashxcapital.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Portfolio tracking tools|No hidden fees|Good mobile app
Cons: Mobile app could be improved|Onboarding videos are outdated
Hash X Capital (hashxcapital.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Multi-device support|Portfolio tracking tools
Cons: No phone support on weekends|No crypto staking