Handdex (handdex.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 9110 Belvoir Woods Pky Fort Belvoir Virginia (VA) 22060 United States This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: handdex.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Handdex (handdex.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multi-currency support|Two-factor authentication|Intuitive for beginners|Customizable dashboard
Cons: Limited social trading features|Wait times can be long during peak hours
Handdex (handdex.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Competitive fees|Comprehensive tools|High security standards|Automated trading options
Cons: Withdrawal takes 1-2 business days|Cannot customize dashboard fully
My card was charged twice by Handdex (handdex.com) on the same day. I had to dispute it with my bank. Handdex (handdex.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Customizable dashboard|Fast support response|Dividend tracking
Cons: Website design could be more modern
I trusted Handdex (handdex.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Market news feed|Customizable dashboard|API access|Social trading features
Cons: No dark mode on mobile
I experienced a security concern with my Handdex (handdex.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Real-time alerts|Good analytical tools
Cons: No dark mode on mobile
I have been trying to close my account with Handdex (handdex.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Portfolio tracking tools|Reliable uptime|Multi-currency support|Helpful community forum
Cons: Minimum deposit could be lower|Slow to add new assets
Handdex (handdex.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multi-device support|API access|Excellent charting
Cons: Inactivity fee applies after 12 months|Account statements could be more detailed
I requested my data from Handdex (handdex.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Responsive team|Intuitive for beginners
Cons: No integrated tax optimization
I had a dispute with Handdex (handdex.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Automated trading options|Fast deposits
Cons: No phone support on weekends
My withdrawal request from Handdex (handdex.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Excellent charting|Tax reports included|Regular updates|Dedicated account manager
Cons: Limited cryptocurrency options