Hamburg Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +852 3895 0933
Addresses: 21 Floor C.M.A Building 64 Connaught Road Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.hamburgcapital.net.
Do not be fooled by the professional-looking website. Behind the scenes, Hamburg Capital is disorganized and incompetent. I found them after a friend recommended them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Demo account available|Easy to use platform|Market news feed|Excellent charting
Cons: Research section could be deeper|No integrated tax optimization
I signed up with Hamburg Capital after a trusted YouTuber reviewed them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Customizable dashboard|Fast deposits|Multi-device support|Social trading features
Cons: No dark mode on mobile|Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Hamburg Capital recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Transparent fees|Multiple order types|Full transparency|Great customer service
Cons: None so far|Inactivity fee applies after 12 months
After for the past year and a half with Hamburg Capital I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Helpful community forum|Professional team
Cons: Limited social trading features
I closed a profitable position at Hamburg Capital and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Personal attention|Fast support response|Copy trading available|Easy to use platform
Cons: Onboarding videos are outdated
The spread at Hamburg Capital is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after reading several online reviews and initially thought the platform was good - until I started trading seriously.
Pros: Economic calendar|Regular platform improvements
Cons: Nothing significant|Limited social trading features
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Hamburg Capital said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Clean UI|Dedicated account manager|Economic calendar
Cons: Research section could be deeper|Slow to add new assets
I referred a friend to Hamburg Capital when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Dedicated account manager|Demo account available|Two-factor authentication
Cons: Currency conversion fee exists|Website design could be more modern
My withdrawal from Hamburg Capital was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over a year of being strung along.
Pros: Stable platform|Automated trading options|Two-factor authentication
Cons: No phone support on weekends|Withdrawal takes 1-2 business days
I had a dispute with Hamburg Capital and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Demo account available|Multiple order types|Wide product range
Cons: Charting tools need more indicators