Cryptocurrency Exchanges

Grokebit

1.4 (14 reviews)
🇳🇿 New Zealand
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1.4
14 reviews
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About Grokebit

Grokebit has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Laughably bad service

P
Patrick R.
7 months ago

Opened my account with Grokebit when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Instant funding|Risk management tools

Cons: None so far|No dark mode on mobile

Impossible to reach anyone

L
Lily Z.
11 months ago

I joined Grokebit after hearing about them at a conference and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Fast deposits|Automated trading options

Cons: Desktop app not available on Linux

Joint account not supported

M
Maria M.
11 months ago

KYC with Grokebit is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: High security standards|Multiple order types

Cons: Wish they had more educational resources|Currency conversion fee exists

A disaster from day one

D
Daniel X.
11 months ago

I trusted Grokebit with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Clean UI|Great customer service|Social trading features|Customizable dashboard

Cons: Could offer more webinars