Green Street Ventures has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: this company is not connected and should not be confused with the legitimate firm Green Street Advisors Inc. 567 San Nicolas Drive Suite 200 Newport Beach CA 92660 Ph 1 949 640 8780 Fax 1 949 640 1773 www.greenstreetadvisors.com which is registered with the SEC # 801-67196 and FINRA ... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.greenstreetventures.us.
The platform itself is okay, but the customer service at Green Street Ventures is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Multiple order types|Easy withdrawals|Regular platform improvements
Cons: Withdrawal takes 1-2 business days|Wait times can be long during peak hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Green Street Ventures said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dedicated account manager|Risk management tools
Cons: Desktop app not available on Linux|Help articles are sometimes vague
The reporting at Green Street Ventures is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Risk management tools|Intuitive for beginners
Cons: No live chat on mobile|Would like more payment methods
I closed a profitable position at Green Street Ventures and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Portfolio tracking tools|Demo account available|Fast support response
Cons: Limited demo account features
If you are reading this considering Green Street Ventures - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for a couple of months now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Clear documentation|Transparent fees|Social trading features|Portfolio tracking tools
Cons: Onboarding videos are outdated|Search feature is basic