Grayscale-Group

I joined Grayscale-Group after hearing about them at a conference and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

I looked into Grayscale-Group and found they appear in the regulatory warnings database. British Columbia Securities Commission has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

After for close to eighteen months with Grayscale-Group I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

I closed a profitable position at Grayscale-Group and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Tried to withdraw my funds from Grayscale-Group and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Do not use Grayscale-Group for anything serious. I used them for a couple of months now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

I was about to invest with Grayscale-Group but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. British Columbia Securities Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.

I am in a dispute with Grayscale-Group over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Where do I even begin with Grayscale-Group? for about three months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

I had high hopes for Grayscale-Group through a podcast recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.