Graphene Sensors Inc has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Vancouver Sales Office: Vancouver - Pacific Centre 701 West Georgia Street Suite 1500 Vancouver British Columbia V7Y 1C6; Hong Kong Sales Office: 27/F E - Trade Plaza 24 Lee Chung Street Chai Wan Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.graphene-sensors.com.
The onboarding at Graphene Sensors Inc was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Helpful community forum|Instant funding|Tax reports included|Fast support response
Cons: No fractional shares|Email notifications too frequent
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Graphene Sensors Inc recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Educational resources|Customizable dashboard
Cons: Alert system is basic
Graphene Sensors Inc seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Market news feed|Comprehensive tools|High security standards|Regular platform improvements
Cons: Website design could be more modern
I have been trying to close my account with Graphene Sensors Inc for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: No hidden fees|Segregated accounts|Clean UI
Cons: Limited ETF selection
Do not believe the bonus offer from Graphene Sensors Inc. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited when my bank disappointed me and I searched for alternatives and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Two-factor authentication|Clear documentation|Educational resources
Cons: No crypto staking|Limited cryptocurrency options
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Graphene Sensors Inc said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Educational resources|Smooth onboarding|Fast deposits
Cons: Research section could be deeper
Graphene Sensors Inc offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Detailed reporting|Tax reports included|Good mobile app|Intuitive for beginners
Cons: No crypto staking|No dark mode on mobile
I lost a significant amount because Graphene Sensors Inc did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Great customer service|Good analytical tools
Cons: Slow to add new assets
If you are reading this considering Graphene Sensors Inc - run. I wish I had read more negative reviews after reading several online reviews. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Dedicated account manager|Customizable dashboard
Cons: Slow to add new assets|Email notifications too frequent
I referred a friend to Graphene Sensors Inc after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good mobile app|Fast deposits|Reliable uptime
Cons: Email notifications too frequent|Mobile app could be improved