Grand Pacific Trade (grandpacifictrade.com) has been flagged by ASIC (Australia) for "Unlicensed". Search IC001 for other entities related to this alert. Link to warnings from overseas regulators: FI https://www.iosco.org/investor_protection/investor_alerts/pdf/uploads/FD5793AF-BE19-FBBE-4686BDE92EE90C70/22-4531%20F%C3%B6r%20publicering%20engelska_v2.pdf This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: grandpacifictrade.com.
After since last summer with Grand Pacific Trade (grandpacifictrade.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Competitive fees|Reliable uptime|Automated trading options|Smooth onboarding
Cons: Live chat only during business hours|Account statements could be more detailed
Opened my account with Grand Pacific Trade (grandpacifictrade.com) after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Portfolio tracking tools|Dedicated account manager|API access
Cons: Would like more payment methods
I requested my data from Grand Pacific Trade (grandpacifictrade.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Helpful community forum|Comprehensive tools|Real-time alerts
Cons: Some tools only available on higher tiers
If you are reading this considering Grand Pacific Trade (grandpacifictrade.com) - run. I wish I had read more negative reviews after doing extensive research. I thought the positive ones were real. Maybe some are. My experience over since last summer has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Regular updates|Smooth onboarding|Market news feed|Full transparency
Cons: Some tools only available on higher tiers
Grand Pacific Trade (grandpacifictrade.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast support response|Easy withdrawals|Market news feed|Instant funding
Cons: Limited ETF selection
After spending since last summer trying to make Grand Pacific Trade (grandpacifictrade.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Customizable dashboard|Responsive team|Smooth onboarding|Competitive fees
Cons: Charting tools need more indicators|No phone support on weekends
Grand Pacific Trade (grandpacifictrade.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: High security standards|Portfolio tracking tools|Two-factor authentication|Responsive team
Cons: Limited social trading features|Account statements could be more detailed
KYC with Grand Pacific Trade (grandpacifictrade.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Comprehensive tools|Good mobile app
Cons: Mobile app could be improved|Could offer more webinars
I had a dispute with Grand Pacific Trade (grandpacifictrade.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Professional team|Fast execution|Stable platform
Cons: Alert system is basic
The hidden fees at Grand Pacific Trade (grandpacifictrade.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Dividend tracking|Regular platform improvements
Cons: Charting tools need more indicators|Alert system is basic