Grand Capital Inc has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 212 937 2270, fax 1 718 732 2607
Addresses: 250 West 57th St New York NY10107 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.grandcapinc.com.
I found Grand Capital Inc from a review site like this one and the initial impression was positive. But for about five months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Transparent fees|Good analytical tools|Competitive fees
Cons: Live chat only during business hours|Email notifications too frequent
Grand Capital Inc seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Two-factor authentication|Great customer service|Copy trading available
Cons: Live chat only during business hours|Wait times can be long during peak hours
Do not use Grand Capital Inc for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Responsive team|Reliable uptime
Cons: Help articles are sometimes vague