Grand Capital Inc has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 212 937 2270, fax 1 718 732 2607
Addresses: 250 West 57th St New York NY10107 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.grandcapinc.com.
What really bothers me about Grand Capital Inc is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a review site like this one and I fell for the polished exterior. Never again.
Pros: Regular updates|Automated trading options|Wide product range|Good mobile app
Cons: Live chat only during business hours|Limited social trading features
I joined Grand Capital Inc after a family member had a good experience and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Two-factor authentication|Helpful community forum
Cons: No fractional shares
After using Grand Capital Inc since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Portfolio tracking tools|Regular platform improvements|Regular updates
Cons: Website design could be more modern|Mobile app could be improved
I trusted Grand Capital Inc with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Quick verification|Full transparency|High security standards
Cons: No integrated tax optimization
I requested my data from Grand Capital Inc under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Comprehensive tools|Easy withdrawals
Cons: Live chat only during business hours|Spreads widen during volatile periods
After since I opened my account last year with Grand Capital Inc I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Regular updates|Dedicated account manager|Fast support response|Great customer service
Cons: Minor UI glitches occasionally
The hidden fees at Grand Capital Inc are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: API access|Stable platform|Personal attention
Cons: Onboarding videos are outdated
Where do I even begin with Grand Capital Inc? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy withdrawals|Multi-currency support
Cons: Desktop app not available on Linux|Mobile app could be improved
Do not be fooled by the professional-looking website. Behind the scenes, Grand Capital Inc is disorganized and incompetent. I found them from a blog post comparing services and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Good analytical tools|Clean UI
Cons: Nothing significant
The mobile app from Grand Capital Inc is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Competitive fees|Transparent fees|Customizable dashboard
Cons: Minimum deposit could be lower|Limited demo account features