Goldstein Investments has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Various email addresses in Argentina This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.oilandgaswealth.com.
Customer support at Goldstein Investments seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Excellent charting|Instant funding|Portfolio tracking tools|Professional team
Cons: Onboarding videos are outdated
I referred a friend to Goldstein Investments based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Helpful community forum|Customizable dashboard|Multiple order types
Cons: Limited demo account features
I have been trying to close my account with Goldstein Investments for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good mobile app|Instant funding|Smooth onboarding|Clear documentation
Cons: Charting tools need more indicators
Do not be fooled by the professional-looking website. Behind the scenes, Goldstein Investments is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-currency support|Demo account available|API access
Cons: Limited ETF selection
The platform itself is okay, but the customer service at Goldstein Investments is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Smooth onboarding
Cons: Mobile app could be improved