Goldenfxoption has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Goldenfxoption recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Risk management tools|Multi-device support
Cons: No phone support on weekends
The platform itself is okay, but the customer service at Goldenfxoption is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Instant funding|Detailed reporting|Helpful community forum
Cons: Search feature is basic
Customer support at Goldenfxoption seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Copy trading available|Intuitive for beginners|Clear documentation|Personal attention
Cons: Currency conversion fee exists
Tried to withdraw my funds from Goldenfxoption and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Withdrawal fees demanded|Communication cut off|Not authorized