Golden Futures Incorporated (GFI) has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 44 131 208 2959, 45 369 46676
Addresses: Blackford Glen Rd Edinburgh Scotland EH16 6 UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.goldenfutinc.com.
Golden Futures Incorporated (GFI) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Excellent charting|Intuitive for beginners|Good mobile app
Cons: Cannot customize dashboard fully
Customer support at Golden Futures Incorporated (GFI) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Helpful community forum|Responsive team|Excellent charting
Cons: No fractional shares|Limited demo account features
Golden Futures Incorporated (GFI) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Wide product range|Educational resources
Cons: Website design could be more modern|Desktop app not available on Linux
I experienced a security concern with my Golden Futures Incorporated (GFI) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Helpful community forum|Portfolio tracking tools
Cons: Mobile app could be improved|Wait times can be long during peak hours
Do not be fooled by the professional-looking website. Behind the scenes, Golden Futures Incorporated (GFI) is disorganized and incompetent. I found them after my brother mentioned them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Smooth onboarding|Professional team|Detailed reporting|Good analytical tools
Cons: Would like more payment methods
Golden Futures Incorporated (GFI) locked my account without warning and demanded documents I had already submitted. for roughly four months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Reliable uptime|Regular platform improvements|Stable platform
Cons: Some tools only available on higher tiers
Do not use Golden Futures Incorporated (GFI) for anything serious. I used them for about eight months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Instant funding|Multi-currency support|Wide product range
Cons: None so far
I gave Golden Futures Incorporated (GFI) a fair chance. After for about five months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Clear documentation|Automated trading options
Cons: Search feature is basic
KYC with Golden Futures Incorporated (GFI) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|Customizable dashboard
Cons: Some tools only available on higher tiers|Inactivity fee applies after 12 months
My withdrawal from Golden Futures Incorporated (GFI) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Smooth onboarding|Multi-currency support|High security standards|Demo account available
Cons: Some tools only available on higher tiers