GMEX has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". formerly known as Vincy Options SA
Addresses: Confederation Centre 1204 Geneva This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.swissgmex.com.
I requested my data from GMEX under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clear documentation|Customizable dashboard|Professional team
Cons: Limited demo account features
GMEX had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Educational resources|Copy trading available|Market news feed|Two-factor authentication
Cons: Spreads widen during volatile periods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. GMEX said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Stable platform|Fast execution
Cons: Help articles are sometimes vague|Withdrawal takes 1-2 business days
GMEX has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Copy trading available|Real-time alerts|Demo account available
Cons: No crypto staking
My withdrawal from GMEX was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over three years of being strung along.
Pros: Easy to use platform|Instant funding|Great customer service
Cons: No live chat on mobile
I had high hopes for GMEX through a forum discussion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Smooth onboarding|Good analytical tools|Educational resources
Cons: Email notifications too frequent|Research section could be deeper
The spread at GMEX is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Helpful community forum|Market news feed|Fast deposits|Regular platform improvements
Cons: Desktop app not available on Linux|Slow to add new assets
After using GMEX since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Real-time alerts|Smooth onboarding|Easy withdrawals
Cons: Charting tools need more indicators|Research section could be deeper
The hidden fees at GMEX are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Wide product range|Dividend tracking|Excellent charting|Social trading features
Cons: Desktop app not available on Linux
GMEX changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Smooth onboarding|Transparent fees
Cons: Limited demo account features|Account statements could be more detailed