Global Capital Australia has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.globalcapitalaustralia.com.
I joined Global Capital Australia through my accountant's suggestion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Clean UI|Regular platform improvements|Good analytical tools|Dividend tracking
Cons: Nothing significant|No integrated tax optimization
I found Global Capital Australia after hearing about them at a conference and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Good analytical tools|Social trading features|Intuitive for beginners|Fast deposits
Cons: Cannot customize dashboard fully
Global Capital Australia seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Customizable dashboard|Wide product range|Market news feed
Cons: Limited demo account features
After spending for about three months trying to make Global Capital Australia work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Economic calendar|Regular platform improvements|Full transparency
Cons: Minimum deposit could be lower|Nothing significant
Opened my account with Global Capital Australia after my brother mentioned them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Portfolio tracking tools|Risk management tools
Cons: No integrated tax optimization
Global Capital Australia changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Market news feed|Regular platform improvements|Easy withdrawals
Cons: None so far|Alert system is basic
After using Global Capital Australia for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multiple order types|Real-time alerts|Fast support response
Cons: None so far|Would like more payment methods
I had a dispute with Global Capital Australia and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Reliable uptime|Professional team
Cons: Spreads widen during volatile periods|Mobile app could be improved
Do not be fooled by the professional-looking website. Behind the scenes, Global Capital Australia is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Good analytical tools|Copy trading available|Dedicated account manager|Detailed reporting
Cons: Could offer more webinars
I am in a dispute with Global Capital Australia over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast support response|Transparent fees|Segregated accounts
Cons: Nothing significant