ginebrafx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ginebrafx.com.
The platform itself is okay, but the customer service at ginebrafx.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Responsive team|Low minimum deposit
Cons: Minor UI glitches occasionally
I referred a friend to ginebrafx.com when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Comprehensive tools|Detailed reporting|Two-factor authentication|Quick verification
Cons: Limited social trading features|Wish they had more educational resources
Opened my account with ginebrafx.com through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Smooth onboarding|Responsive team
Cons: Alert system is basic|Research section could be deeper
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. ginebrafx.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dedicated account manager|Multiple order types|Responsive team|Clean UI
Cons: Some tools only available on higher tiers
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. ginebrafx.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Market news feed|Easy to use platform|Fast execution|Economic calendar
Cons: None so far