Gerstein Global Futures has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: Fax 1 77 365 44 907
Addresses: Germany Office August Schanz Strabe 10 A 58435 Frankfurt Main Germany; United States Imperial Towers North Marine Drive Chicago IL 60613 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.gersteinglobal.com.
If you are reading this considering Gerstein Global Futures - run. I wish I had read more negative reviews after comparing multiple platforms. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Segregated accounts|Comprehensive tools|Fast support response
Cons: Cannot customize dashboard fully
The mobile app from Gerstein Global Futures is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Regular platform improvements|Clean UI|Real-time alerts
Cons: Limited social trading features
The reporting at Gerstein Global Futures is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Professional team|Easy to use platform|Good analytical tools|Multi-device support
Cons: Limited social trading features
Gerstein Global Futures offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Comprehensive tools|Portfolio tracking tools|Regular updates
Cons: Live chat only during business hours|Limited cryptocurrency options
Gerstein Global Futures changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy withdrawals|Copy trading available|Helpful community forum
Cons: Minimum deposit could be lower
The so-called education at Gerstein Global Futures is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a couple of months now thinking they would help me learn.
Pros: Stable platform|Reliable uptime|Multi-device support|Copy trading available
Cons: Some tools only available on higher tiers|Alert system is basic
Do not be fooled by the professional-looking website. Behind the scenes, Gerstein Global Futures is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Economic calendar|Quick verification
Cons: Limited demo account features|Slow to add new assets
Gerstein Global Futures seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Professional team
Cons: Research section could be deeper|Live chat only during business hours
My card was charged twice by Gerstein Global Futures on the same day. I had to dispute it with my bank. Gerstein Global Futures then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Portfolio tracking tools|Stable platform|API access
Cons: Desktop app not available on Linux
I had a dispute with Gerstein Global Futures and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Detailed reporting|Multiple order types|Portfolio tracking tools
Cons: Withdrawal takes 1-2 business days