GenixProTrading has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.genixprotrading.com.
GenixProTrading seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Quick verification|Educational resources|Customizable dashboard|Smooth onboarding
Cons: Some tools only available on higher tiers|Live chat only during business hours
I had a dispute with GenixProTrading and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Social trading features|Economic calendar
Cons: No integrated tax optimization|Limited demo account features
I experienced a security concern with my GenixProTrading account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Stable platform|Easy withdrawals
Cons: Wish they had more educational resources|Could offer more webinars
The platform at GenixProTrading is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since early this year of dealing with this, I have had enough.
Pros: Reliable uptime|Portfolio tracking tools
Cons: Nothing significant
I want to warn everyone about GenixProTrading. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Blocked my account|No legitimate license|Fake returns
My withdrawal from GenixProTrading was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over a year of being strung along.
Pros: Professional team|Helpful community forum|Full transparency|No hidden fees
Cons: Help articles are sometimes vague|No crypto staking
My withdrawal request from GenixProTrading has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Risk management tools|Customizable dashboard|Full transparency
Cons: Onboarding videos are outdated|Email notifications too frequent
The only good thing about GenixProTrading is that they remind you why regulation matters. I found them after a friend recommended them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Quick verification|Low minimum deposit|Portfolio tracking tools
Cons: No phone support on weekends|Minimum deposit could be lower
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Cons: Flagged by international regulators|Due diligence required
Customer support at GenixProTrading seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Portfolio tracking tools|Smooth onboarding|High security standards
Cons: Live chat only during business hours|Website design could be more modern