Gemini Trade FX Option Ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The onboarding at Gemini Trade FX Option Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Intuitive for beginners|Competitive fees|Fast execution
Cons: Withdrawal takes 1-2 business days
My withdrawal request from Gemini Trade FX Option Ltd has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Multiple order types|Low minimum deposit|Instant funding
Cons: Email notifications too frequent
I found Gemini Trade FX Option Ltd through a podcast recommendation and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Easy to use platform|Market news feed|Fast support response|Fast deposits
Cons: Wish they had more educational resources|No dark mode on mobile
My withdrawal from Gemini Trade FX Option Ltd was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about eight months of being strung along.
Pros: Multi-device support|Dividend tracking|Professional team|High security standards
Cons: No dark mode on mobile
Gemini Trade FX Option Ltd locked my account without warning and demanded documents I had already submitted. for close to eighteen months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Tax reports included|Multi-currency support
Cons: Account statements could be more detailed
I opened an account with Gemini Trade FX Option Ltd for close to eighteen months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Social trading features|Fast support response|Clear documentation
Cons: No dark mode on mobile
I had a dispute with Gemini Trade FX Option Ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Wide product range|Easy to use platform|Full transparency
Cons: Limited ETF selection|Alert system is basic
Several red flags with Gemini Trade FX Option Ltd: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Not registered with regulators|Unrealistic promises
My card was charged twice by Gemini Trade FX Option Ltd on the same day. I had to dispute it with my bank. Gemini Trade FX Option Ltd then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Responsive team|Economic calendar
Cons: Wish they had more educational resources
Gemini Trade FX Option Ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Good mobile app|Two-factor authentication
Cons: Currency conversion fee exists|No phone support on weekends