Gateway Mercantile Exchange has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 99 Bishopsgate London EC2N United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.gmexchange.org.
After spending for a few weeks now trying to make Gateway Mercantile Exchange work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Intuitive for beginners|Automated trading options|High security standards|Dividend tracking
Cons: None so far|Research section could be deeper
Gateway Mercantile Exchange has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Full transparency|Social trading features|Good mobile app
Cons: Limited social trading features|Search feature is basic
Do not use Gateway Mercantile Exchange for anything serious. I used them since I retired last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Detailed reporting|Segregated accounts
Cons: Onboarding videos are outdated|No live chat on mobile
I lost a significant amount because Gateway Mercantile Exchange did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Portfolio tracking tools|Dividend tracking|Intuitive for beginners|Fast execution
Cons: Inactivity fee applies after 12 months
After using Gateway Mercantile Exchange for nearly two years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Responsive team|Stable platform|Professional team
Cons: Research section could be deeper
Gateway Mercantile Exchange seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Intuitive for beginners|High security standards
Cons: No fractional shares
My withdrawal from Gateway Mercantile Exchange was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over a year of being strung along.
Pros: Good mobile app|Fast execution|Regular updates
Cons: Minimum deposit could be lower|Live chat only during business hours
I had a dispute with Gateway Mercantile Exchange and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Regular updates|Copy trading available|Detailed reporting
Cons: Some tools only available on higher tiers|Limited cryptocurrency options