FxPro

The platform itself is okay, but the customer service at FxPro is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

My withdrawal from FxPro was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.

Do not use FxPro for anything serious. I used them for over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

FxPro does the job for casual forex trading. Platform works, spreads are okay but not the best I've seen. Customer support is hit or miss - some agents are very helpful, others seem to read from a script. Deposits are instant but withdrawals take 3-5 business days.

My card was charged twice by FxPro on the same day. I had to dispute it with my bank. FxPro then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

I gave FxPro a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

I experienced a security concern with my FxPro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Started with FxPro optimistically but my experience has been mixed. The platform itself is good and execution is fast. However, I noticed spreads widen significantly during news events and the swap rates are higher than competitors. Good for day trading, less so for holding positions overnight.

What really bothers me about FxPro is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them based on a colleague's recommendation and I fell for the polished exterior. Never again.

After for about eight months with FxPro, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.