FxFaceBookTrade ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. FxFaceBookTrade ltd recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Demo account available|Risk management tools
Cons: Limited demo account features|Limited social trading features
Customer support at FxFaceBookTrade ltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy to use platform|Educational resources|Clear documentation|Market news feed
Cons: Currency conversion fee exists
Do not be fooled by the professional-looking website. Behind the scenes, FxFaceBookTrade ltd is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Good analytical tools|Tax reports included
Cons: Mobile app could be improved|Search feature is basic
I had a dispute with FxFaceBookTrade ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: No hidden fees|Responsive team
Cons: Some tools only available on higher tiers|Account statements could be more detailed
FxFaceBookTrade ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Stable platform|Good mobile app|Multi-device support
Cons: Would like more payment methods|Limited social trading features
FxFaceBookTrade ltd locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Professional team|Regular updates
Cons: Cannot customize dashboard fully
I gave FxFaceBookTrade ltd a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Detailed reporting|Great customer service|API access|Fast execution
Cons: Currency conversion fee exists
After spending for roughly four months trying to make FxFaceBookTrade ltd work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Risk management tools|Copy trading available
Cons: Would like more payment methods
I want to warn everyone about FxFaceBookTrade ltd. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
Where do I even begin with FxFaceBookTrade ltd? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: High security standards|Wide product range|Risk management tools|Customizable dashboard
Cons: Wait times can be long during peak hours