FX-Wise (fx-wise.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fx-wise.com.
After spending since the beginning of the year trying to make FX-Wise (fx-wise.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Fast execution|Portfolio tracking tools
Cons: No crypto staking
If you are reading this considering FX-Wise (fx-wise.com) - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Fast support response|Customizable dashboard|Risk management tools|Segregated accounts
Cons: Onboarding videos are outdated
FX-Wise (fx-wise.com) locked my account without warning and demanded documents I had already submitted. since mid-2025 later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Excellent charting|Stable platform
Cons: Mobile app could be improved
What really bothers me about FX-Wise (fx-wise.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them when my bank disappointed me and I searched for alternatives and I fell for the polished exterior. Never again.
Pros: Multi-currency support|Great customer service
Cons: Cannot customize dashboard fully
FX-Wise (fx-wise.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Responsive team|Regular platform improvements|Clear documentation|Tax reports included
Cons: No crypto staking
I requested my data from FX-Wise (fx-wise.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Real-time alerts|Multiple order types
Cons: Search feature is basic
I had high hopes for FX-Wise (fx-wise.com) while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Clear documentation|Dedicated account manager|Copy trading available
Cons: Limited cryptocurrency options
The only good thing about FX-Wise (fx-wise.com) is that they remind you why regulation matters. I found them through my accountant's suggestion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Competitive fees|Clear documentation|Clean UI
Cons: Limited cryptocurrency options|Limited social trading features
FX-Wise (fx-wise.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Customizable dashboard
Cons: No crypto staking