FX MINERAL has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I gave FX MINERAL a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Competitive fees|Great customer service
Cons: Limited ETF selection|Withdrawal takes 1-2 business days
I trusted FX MINERAL with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Transparent fees|Portfolio tracking tools|Competitive fees
Cons: Account statements could be more detailed
The hidden fees at FX MINERAL are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Full transparency|Good mobile app|Automated trading options|Fast support response
Cons: Research section could be deeper
The onboarding at FX MINERAL was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Good mobile app|Multi-currency support|Real-time alerts|Responsive team
Cons: Limited ETF selection
After seeing ads for FX MINERAL online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Comisión para el Mercado Financiero (Financial.... Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Flagged by Comisión para el Mercado Financiero (Financial...|Cannot verify credentials
I had a dispute with FX MINERAL and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Two-factor authentication|Instant funding|Dedicated account manager
Cons: None so far|Account statements could be more detailed
The platform itself is okay, but the customer service at FX MINERAL is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Fast deposits
Cons: No phone support on weekends
FX MINERAL changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Wide product range|Good analytical tools
Cons: Limited ETF selection
I was contacted by FX MINERAL through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Lost entire investment|Reported to authorities|Unresponsive
What really bothers me about FX MINERAL is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after doing extensive research and I fell for the polished exterior. Never again.
Pros: Fast deposits|Easy withdrawals|Reliable uptime
Cons: Could offer more webinars|Wait times can be long during peak hours