FX Alpha AI has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After spending since I opened my account last year trying to make FX Alpha AI work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Reliable uptime|Social trading features|Portfolio tracking tools|Helpful community forum
Cons: Mobile app could be improved
The onboarding at FX Alpha AI was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Two-factor authentication|Regular updates|Multi-device support|Low minimum deposit
Cons: No live chat on mobile
I had a dispute with FX Alpha AI and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Clear documentation|API access|Dedicated account manager
Cons: Search feature is basic
FX Alpha AI seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Customizable dashboard|Two-factor authentication
Cons: No phone support on weekends
Several red flags with FX Alpha AI: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Not registered with regulators|Unrealistic promises