Fund Finance (fundfinance.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1 (771) 2037020, +1 (502) 325-1789
Addresses: MetLife Building 200 Park Ave New York NY This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fundfinance.io.
I requested my data from Fund Finance (fundfinance.io) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Wide product range|Excellent charting
Cons: Help articles are sometimes vague|No integrated tax optimization
My withdrawal from Fund Finance (fundfinance.io) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Copy trading available|Tax reports included|Competitive fees|Clear documentation
Cons: Inactivity fee applies after 12 months
Customer support at Fund Finance (fundfinance.io) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Good mobile app|Smooth onboarding|Wide product range
Cons: Mobile app could be improved
If you are reading this considering Fund Finance (fundfinance.io) - run. I wish I had read more negative reviews through word of mouth in my investment club. I thought the positive ones were real. Maybe some are. My experience over since the beginning of the year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Intuitive for beginners|Great customer service|Regular platform improvements|Stable platform
Cons: Wait times can be long during peak hours|No phone support on weekends
I lost a significant amount because Fund Finance (fundfinance.io) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Quick verification|Risk management tools|Clear documentation
Cons: Desktop app not available on Linux
Fund Finance (fundfinance.io) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Full transparency|Demo account available|Wide product range|Transparent fees
Cons: Desktop app not available on Linux
The onboarding at Fund Finance (fundfinance.io) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|Social trading features
Cons: Slow to add new assets|Withdrawal takes 1-2 business days