Fund Access Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 27/F E-Trade Plaza 24 Lee Chung St. Chai Wan Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fundaccessltd.com.
The onboarding at Fund Access Limited was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Economic calendar|Fast deposits
Cons: Cannot customize dashboard fully|Charting tools need more indicators
I have been trying to close my account with Fund Access Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Excellent charting|Full transparency|Tax reports included
Cons: Limited social trading features|Live chat only during business hours
Fund Access Limited had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Reliable uptime|Easy to use platform|Low minimum deposit|Easy withdrawals
Cons: Website design could be more modern|Search feature is basic
Do not use Fund Access Limited for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Market news feed|Educational resources|Detailed reporting
Cons: Wait times can be long during peak hours|Withdrawal takes 1-2 business days
I gave Fund Access Limited a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Market news feed|API access|Regular updates
Cons: Inactivity fee applies after 12 months|Wish they had more educational resources