Fravelex (fravelex.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fravelex.com.
I trusted Fravelex (fravelex.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multiple order types|Regular updates
Cons: Account statements could be more detailed
My withdrawal request from Fravelex (fravelex.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Helpful community forum|Fast support response|Low minimum deposit
Cons: None so far|Slow to add new assets
The reporting at Fravelex (fravelex.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Instant funding|Multi-device support|Customizable dashboard|Dividend tracking
Cons: Live chat only during business hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Fravelex (fravelex.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast execution|Intuitive for beginners
Cons: Nothing significant
I signed up with Fravelex (fravelex.com) through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Two-factor authentication|Intuitive for beginners
Cons: Charting tools need more indicators
The mobile app from Fravelex (fravelex.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Two-factor authentication|Risk management tools
Cons: Slow to add new assets|No live chat on mobile
Fravelex (fravelex.com) locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: API access|Real-time alerts
Cons: Limited demo account features
Fravelex (fravelex.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Educational resources|Good mobile app|Detailed reporting|Multi-currency support
Cons: Limited social trading features|Withdrawal takes 1-2 business days
I wanted to transfer my portfolio from another broker to Fravelex (fravelex.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Easy withdrawals|Multi-device support|Tax reports included
Cons: No live chat on mobile
Fravelex (fravelex.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Full transparency|Portfolio tracking tools|Clean UI
Cons: No live chat on mobile|Slow to add new assets