fr.samtradefx.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fr.samtradefx.com.
My withdrawal request from fr.samtradefx.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Two-factor authentication|Wide product range|Social trading features|High security standards
Cons: Mobile app could be improved
I am in a dispute with fr.samtradefx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: API access|Clean UI|Copy trading available|Real-time alerts
Cons: Help articles are sometimes vague
Where do I even begin with fr.samtradefx.com? for a couple of months now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Great customer service|Easy to use platform|Fast execution
Cons: Minimum deposit could be lower
After for just over a year with fr.samtradefx.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Transparent fees|Dividend tracking
Cons: Limited demo account features
I requested my data from fr.samtradefx.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clean UI|Two-factor authentication|Market news feed
Cons: No integrated tax optimization
I trusted fr.samtradefx.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Regular platform improvements|Wide product range
Cons: Mobile app could be improved
I wanted to transfer my portfolio from another broker to fr.samtradefx.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Transparent fees|Portfolio tracking tools|Fast execution
Cons: Wish they had more educational resources|Desktop app not available on Linux
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. fr.samtradefx.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Excellent charting|Social trading features|Helpful community forum
Cons: Would like more payment methods|Nothing significant
Customer support at fr.samtradefx.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Tax reports included|Comprehensive tools
Cons: No live chat on mobile|Limited social trading features
I lost a significant amount because fr.samtradefx.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Smooth onboarding|Professional team
Cons: Help articles are sometimes vague