fr.buxberg.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: fr.buxberg.com.
The platform itself is okay, but the customer service at fr.buxberg.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Copy trading available|Good analytical tools|Instant funding|Risk management tools
Cons: Wish they had more educational resources
fr.buxberg.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Social trading features|Dedicated account manager|Educational resources
Cons: Charting tools need more indicators|Limited cryptocurrency options
Do not be fooled by the professional-looking website. Behind the scenes, fr.buxberg.com is disorganized and incompetent. I found them while looking for alternatives to my previous provider and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Great customer service|Competitive fees
Cons: No phone support on weekends|Limited cryptocurrency options
The mobile app from fr.buxberg.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Dividend tracking|Economic calendar|Transparent fees
Cons: Mobile app could be improved
fr.buxberg.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Customizable dashboard|Professional team
Cons: Slow to add new assets
My card was charged twice by fr.buxberg.com on the same day. I had to dispute it with my bank. fr.buxberg.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Portfolio tracking tools|Instant funding|Dedicated account manager
Cons: No live chat on mobile|Limited social trading features
I had a dispute with fr.buxberg.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Tax reports included|Transparent fees|Fast support response
Cons: No live chat on mobile
The reporting at fr.buxberg.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Quick verification|Stable platform|Demo account available|Detailed reporting
Cons: Search feature is basic|None so far
fr.buxberg.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Dividend tracking|Smooth onboarding|Quick verification
Cons: Live chat only during business hours|Wait times can be long during peak hours
I found fr.buxberg.com after a friend recommended them and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Educational resources|Instant funding|Comprehensive tools|Tax reports included
Cons: Minor UI glitches occasionally|Withdrawal takes 1-2 business days