forex-eze.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: forex-eze.com.
My card was charged twice by forex-eze.com on the same day. I had to dispute it with my bank. forex-eze.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Multi-device support|Economic calendar
Cons: Onboarding videos are outdated
The platform itself is okay, but the customer service at forex-eze.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast support response|Personal attention|Multi-currency support|API access
Cons: Limited social trading features|Withdrawal takes 1-2 business days
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. forex-eze.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: No hidden fees|Good mobile app|Helpful community forum|Instant funding
Cons: Help articles are sometimes vague
I am in a dispute with forex-eze.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Real-time alerts|Market news feed
Cons: Live chat only during business hours
Customer support at forex-eze.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Comprehensive tools|Competitive fees
Cons: Limited ETF selection