Forbidden City Venture Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +86 21 5116 7113, fax +852 8343 7028
Addresses: Bank of Shanghai 21st Floor 168 Yincheng Zhong Rd. Pudong Shanghai 200120 China This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fcvencap.cn.
Forbidden City Venture Capital changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Detailed reporting|Stable platform
Cons: Search feature is basic|Currency conversion fee exists
The platform itself is okay, but the customer service at Forbidden City Venture Capital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Helpful community forum|Reliable uptime|Fast deposits|Smooth onboarding
Cons: Limited demo account features|Account statements could be more detailed
The reporting at Forbidden City Venture Capital is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Professional team|Risk management tools|Easy to use platform|Fast support response
Cons: Email notifications too frequent
I had high hopes for Forbidden City Venture Capital after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Multiple order types|Easy withdrawals|Fast deposits|Dedicated account manager
Cons: No phone support on weekends|No crypto staking
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Forbidden City Venture Capital said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast support response|Portfolio tracking tools|Regular platform improvements
Cons: Some tools only available on higher tiers
The onboarding at Forbidden City Venture Capital was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Segregated accounts|Real-time alerts
Cons: Search feature is basic|Some tools only available on higher tiers
I experienced a security concern with my Forbidden City Venture Capital account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Automated trading options|Professional team|Reliable uptime
Cons: Inactivity fee applies after 12 months
I am in a dispute with Forbidden City Venture Capital over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast deposits|Full transparency|Dividend tracking|Regular updates
Cons: Spreads widen during volatile periods|Cannot customize dashboard fully
I lost a significant amount because Forbidden City Venture Capital did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Detailed reporting|Fast deposits|Customizable dashboard
Cons: Help articles are sometimes vague
Forbidden City Venture Capital has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Intuitive for beginners|Tax reports included|Clear documentation
Cons: Wait times can be long during peak hours|Withdrawal takes 1-2 business days