FMCapitals also known as Genum Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1-888-215-3092
Addresses: 55 Wig Kei Road Kwaichung Hong Kong; 1408 Sofia City Sofia District Metropolitan Municipality Triaditsa Region Balsha No. 14 ap. office No. 5 Bulgaria This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fmcapitals.com.
Opened my account with FMCapitals also known as Genum Ltd after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dedicated account manager|Good analytical tools
Cons: Live chat only during business hours
I experienced a security concern with my FMCapitals also known as Genum Ltd account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Educational resources|Automated trading options|Regular updates
Cons: Inactivity fee applies after 12 months
I am in a dispute with FMCapitals also known as Genum Ltd over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Full transparency|Market news feed|Low minimum deposit|Customizable dashboard
Cons: Limited demo account features|Minimum deposit could be lower
The onboarding at FMCapitals also known as Genum Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Low minimum deposit|Automated trading options
Cons: Could offer more webinars
Do not believe the bonus offer from FMCapitals also known as Genum Ltd. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited based on a colleague's recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast execution|Personal attention
Cons: No phone support on weekends
Do not use FMCapitals also known as Genum Ltd for anything serious. I used them since mid-2025 for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Tax reports included|Economic calendar|Social trading features|Wide product range
Cons: Research section could be deeper
FMCapitals also known as Genum Ltd offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Easy to use platform|Professional team
Cons: No phone support on weekends